Terms of service
Terms & Conditions
Effective Date: September 30, 2026
Welcome to Living Avenue. By accessing or using our website and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before using our website.
1. General Terms
By using our website, you confirm that you are legally capable of entering into a purchase agreement under applicable law.
Living Avenue reserves the right to update, modify, or change these Terms & Conditions at any time. Updated terms will be posted on this page.
2. Products and Services
We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.
However, product colors and appearance may vary slightly depending on your device or screen settings.
We reserve the right to modify product information, prices, availability, or discontinue products without prior notice.
3. Orders
When you place an order through our website, you are making an offer to purchase the selected products.
We reserve the right to accept or cancel an order for reasons including:
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Product availability
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Incorrect pricing or product information
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Incorrect or incomplete customer information
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Suspected fraudulent activity
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Delivery limitations
If we cancel an order after payment has been made, the applicable amount will be refunded through the relevant payment method.
4. Pricing
All product prices displayed on our website are subject to change without prior notice.
We make reasonable efforts to ensure that prices are displayed correctly. If an error occurs in the price of a product you ordered, we may contact you before processing the order.
5. Payment
We may offer different payment methods depending on availability.
You agree to provide accurate and complete payment information when placing an order.
For Cash on Delivery orders, payment must be made to the courier at the time of delivery.
6. Shipping and Delivery
We will make reasonable efforts to deliver orders within the estimated delivery timeframe.
Delivery times may vary due to factors such as:
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Courier delays
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Weather conditions
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Public holidays
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Incorrect customer information
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Unforeseen circumstances
Living Avenue is not responsible for delays caused by third-party courier services or circumstances beyond our reasonable control.
7. Returns and Exchanges
Returns and exchanges are subject to our Return & Refund Policy.
Products must meet the conditions specified in our return policy to qualify for a return or exchange.
Please review our Return & Refund Policy before placing an order.
8. Cancellations
Customers may request cancellation of an order before it has been dispatched.
Once an order has been dispatched, cancellation may no longer be possible and the customer may need to follow our return procedure.
9. Intellectual Property
All content available on the Living Avenue website, including but not limited to:
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Logos
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Product images
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Text
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Graphics
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Designs
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Product descriptions
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Website layout
is owned by or licensed to Living Avenue and may not be copied, reproduced, modified, distributed, or used without permission.
10. Prohibited Use
You agree not to use our website for any unlawful or unauthorized purpose.
You must not attempt to:
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Gain unauthorized access to our website
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Interfere with website security
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Upload malicious software
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Copy or misuse our website content
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Use our website for fraudulent activities
11. Third-Party Services
Our website may use third-party services such as payment processors, courier companies, analytics services, and other service providers.
Your use of third-party services may also be subject to their own terms and conditions.
12. Limitation of Liability
Living Avenue will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products, to the extent permitted by applicable law.
We do not guarantee that our website will always be available, error-free, or completely secure.
13. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of Pakistan.
Any disputes arising in connection with these Terms & Conditions will be subject to the applicable courts and legal procedures in Pakistan.
15. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us:
Living Avenue
Phone: 0315-6531098
Location: Sahiwal, Punjab, Pakistan